When will my order arrive?
Our delivery time is usually 7-10 working days within India, depending upon your location in the country. Most orders are delivered within 7 working days.
What are your shipping charges?
We offer FREE delivery in India for prepaid orders above INR 500
CASH ON DELIVERY
A minimal shipping charges of INR 100 is levied irrespective of the order value.
My order has arrived damaged. What to do?
If you receive a damaged product, please email us at [email protected] mentioning your Order ID and a unboxing video of the product. We will personally ensure that a brand new replacement is issued to you with no additional cost.
As these are personalized/customized stuff we don’t accept returns/exchange
Returns only in case of damaged/wrong product delivered. Conditions are:
- Mail us full unboxing video of product within 12 hours of delivery with your order id at [email protected]
- We would inspect it and exchange it.
- If you decide to return it, we will issue you a coupon code of the same product value within 7 days of receiving your return. You can shop for that amount anytime in the future.
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by mailing us, mentioning your order ID.
- If we receive your cancellation request before we have dispatched your order, we will refund the entire amount within 10 working days of date of cancellation.
- If we receive your cancellation request AFTER your order has been dispatched, cancellations will not be accepted.